How it Works

We will assign a Print Management Team to your account consisting of a Team Leader, Primary Hardware Technician, Primary Network Support Technician and a Primary Administrative Representative. These highly skilled individuals are solely dedicated to provide you with fast and prompt service for your account.

 

It’s as Easy as 1-2-3

 

Snap Shot A non-invasive data collection to identify all devices and per unit volumes Assessment Based on the Snap Shot we analyze and provide a comprehensive report of units, utilization, and operational cost per unit Recommendation Based upon the Snap Shot and assessment, we offer alternatives and document print flow to maximize productivity and increase cost savings

 

Our Comprehensive Managed Print Services Includes:

 

Assistance in the installation of the equipment, if requested OEM compatible supplies (excluding paper) Preventative maintenance, including all required maintenance kits Average 4-hour service response time Free loaner if your printer cannot be repaired in your office Access to our network solutions group. These specialists are available to support application specific printing challenges. Quarterly review covering our service response, equipment performance and cost analysis A quarterly inspection by certified trained technicians to ensure that your printers are functioning properly Asset management, including inventory of all print output services

 

The Power of Managed Print Services

 

Accurate volumes and cost-per-unit of all print devices Supplies before you need them Relieve IT staff to perform critical IT department functions Ability to control and divert print volumes to maximize equipment capabilities and cost savings Single vendor source for affordable supplies, repairs and equipment